Privacy Policy

Introduction

Veltrionix Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our construction cash flow management services. This policy applies to all data we collect through our website, services, and communications.

Data Controller Information

Veltrionix Ltd is the data controller for the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our registered office is located at Patrick Street 160, Kilkenny, R93 8378, Ireland. Company Registration Number: CRO976431. VAT Number: IE9785214T.

Data We Collect

We collect and process various types of personal data to provide our construction cash flow management services effectively. The data we collect includes:

• Contact Information: Name, email address, telephone number, postal address, and company details
• Business Information: Company name, industry details, project information, and financial data relevant to our services
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral sources
• Communication Records: Records of our correspondence, meeting notes, and service-related communications
• Technical Data: Device information, browser settings, and website interaction data

How We Use Your Information

We use your personal data for various purposes based on legitimate business interests, contractual necessity, and legal compliance. How we use your information includes:

• Providing construction cash flow management services and consultations
• Responding to enquiries and providing customer support
• Processing service agreements and managing client relationships
• Improving our website functionality and user experience
• Sending service updates, industry insights, and relevant business communications
• Complying with legal and regulatory requirements
• Protecting our business interests and preventing fraud

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: (a) Contract performance when providing our services; (b) Legitimate interests for business operations, marketing, and website improvement; (c) Legal compliance for regulatory requirements; (d) Consent for specific marketing communications and cookies where required.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in delivering our services, including IT support, payment processors, and professional advisors. All third parties are required to maintain appropriate security measures and use your data only for specified purposes. We may also disclose your information when required by law or to protect our legitimate business interests.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Client data is typically retained for seven years after the end of our business relationship, in accordance with Irish company law and tax requirements. Website analytics data is retained for up to 26 months. You may request earlier deletion of your data, subject to our legal and regulatory obligations.

Your Rights

Under GDPR and Irish data protection law, you have several rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate primarily within the European Economic Area (EEA), your personal data is generally processed within the EEA. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, Standard Contractual Clauses, or other approved transfer mechanisms under GDPR.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Complaints

If you are not satisfied with how we handle your personal data or privacy concerns, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC). You can contact the DPC at: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland. Phone: +353 57 868 4800. Website: www.dataprotection.ie.